A specialty contractor and Minnesota’s largest single-source provider with nearly 1,000 employees, Egan has driven continued growth despite a shift to hybrid work using Draw-K’s mobile app and key integrations.
As Egan’s different operating groups continued to grow in size and complexity, the executive team knew it couldn’t continue to scale without a central platform providing a single source of truth for customer relationships across the organization. Having moved away from Microsoft Dynamics as its CRM two years prior, and with the team fully reliant on Gmail for daily operations, a CRM with a strong Google integration was a must.